Privacy Policy

Bugetta  is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bugetta.store, including any other media form, media channel, mobile website, or mobile application related or connected to (collectively, the “Site”).

1. Information We Collect

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, make a purchase, or contact us.
  
• Payment Information: 

Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument.

• Derivative Data: 

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device if you access the Site from a mobile device.
  
  

2. Use of Your Information

• To process transactions and manage your orders.
• To improve our website and services.
• To communicate with you, including customer service, order confirmations, and promotional materials.
• To protect against fraud and unauthorized transactions.
• To comply with legal obligations.
  
  

3. Sharing of Your Information

• With service providers who perform services on our behalf.
• With third parties for marketing purposes, with your consent.
• As required by law, to comply with legal processes or to protect our rights.
  
  

4. Security of Your Information

• We use administrative, technical, and physical security measures to help protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us.
  
  

5. Your Data Protection Rights

• You have the right to access, correct, or delete your personal data.
• You have the right to object to or restrict certain types of processing of your personal data.
• You have the right to lodge a complaint with a data protection authority.
  
  

6. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  
  

7. Contact Us

• If you have any questions about this Privacy Policy, please contact us at: care@bugetta.com

8. Delivery

At Bugetta, our goal is to deliver your parcels as soon as possible . If no one is available at the primary delivery address you provided, we will attempt delivery two more times. If delivery fails after these attempts, your order will be returned to us, and any re-delivery will not qualify for free shipping.

Events beyond our control, such as extreme weather, pandemics, political unrest, or other unforeseen events, may sometimes prevent us from delivering our goods on time. In such cases, we will contact you promptly to reschedule delivery. Our liability in these situations is limited to the cost of the goods ordered and delivery fees.

9. RETURN AND REFUND

Your personalized items can be returned and refunds  between 3-4 days. We take great care in fulfilling your orders as confirmed. However, if you notice any damage to the packaging, discrepancies in the products, or incorrect quantities upon delivery, please notify us immediately by email at care@bugetta.com. We will replace the items at the next available delivery slot.

**Items like Baby Beds, Pillows & Other Baby Products cannot be returned once used due to direct body contact.

We would like to inform that items that are deliberately broken are also not eligible for return. We would also request like to inform our valued customers that Bugetta is dedicated to meeting your needs, providing tailored services in both Home Care and Baby Care, but Purchases below ₹500 are non-returnable **